Paying and arranging for treatments

Who will be funding your treatment?

  • Private medical insurance
  • Yourself (Self-pay packages)

Private medical insurance

Before seeking private treatment you should check that your policy will cover you by contacting your insurer and requesting a pre-authorisation number.

Obtaining a GP referral to a consultant

Step 1
Make an appointment with your GP and ask him/her to write a letter of referral to a consultant at the Cambridge Heart Clinic (your GP should have a Cambridge Heart Clinic list of consultants or alternatively your GP can write a ‘Dear Doctor’ letter which is not addressed to a specific consultant).

Your GP can send the letter directly to the Cambridge Heart Clinic or you can arrange to collect the letter and take it with you to your appointment.

Step 2
Call the Cambridge Heart Clinic on 01223 349349 to make an appointment with a consultant at a time to suit you.

Paying for an outpatient consultation

If you are covered by private medical insurance, please contact your insurance company prior to your admission to confirm your policy covers you for treatment at the Cambridge Heart Clinic and to request an authorisation number. You will need to bring with you your insurance membership details, including your policy number.

Please note that should an account be rejected or not paid in full by the insurers, you are personally liable for the settlement of unpaid bills.

Self-pay packages

Patients without medical insurance who wish to fund their own treatment are welcome at the Cambridge Heart Clinic.

We provide a variety of ‘fixed-price’ self-pay packages to cover consultations, outpatient investigations and invasive cardiology procedures.

A step by step guide to obtaining and arranging for treatment is outlined below:

Arranging a GP referral to a consultant

Step 1
Make an appointment with your GP and ask him/her to write a letter of referral to a consultant at the Cambridge Heart Clinic (your GP should have a Cambridge Heart Clinic list of consultants or alternatively your GP can write a ‘Dear Doctor’ letter which is not addressed to a specific consultant).

Your GP can send the letter directly to the Cambridge Heart Clinic or you can arrange to collect the letter and take it with you to your appointment.

Step 2
Call the Cambridge Heart Clinic on 01223 349349 to make an appointment with a consultant at a time to suit you. We will provide you with a ‘fixed price’ quotation for your consultation and any investigations that your consultant may request on the day of your visit.

Paying for outpatient consultation & investigations
You will receive a bill to pay for your consultation and any investigations after your outpatient consultation. You will generally receive an invoice from the Cambridge Heart Clinic for your investigations and a separate invoice from the consultant for their fee. Some of our consultants ask the Cambridge Heart Clinic to bill on their behalf in which case you will receive one invoice. Your fee will be exactly the ‘fixed-price’ quoted, with no hidden extras.

Arranging fixed price self-pay catheter lab procedures
If you do not have medical insurance, you can fund the cost of your cath lab procedure yourself. We offer special, ‘fixed price’ packages to self-pay patients which means that you can be sure that the price quoted will be the price you pay, with no hidden extras. A catheter lab procedure is only available via a cardiologist referral.

Payment methods
We accept payment by credit card (Mastercard or Visa), direct debit card, personal cheques with a banker’s card and cash. You will receive a receipt for your payment from our reception staff. We charge 2.5% on all credit card transactions. No charges on debit cards and we do not accept American Express.

Call us on 01223 349349 for a ‘fixed-price’ quotation.

Miscellaneous charges

You may be asked to leave a deposit to cover visitors meals and telephone calls. If you leave your credit card details, these items will be debited after your discharge and a receipt forwarded to you. You may be given a prescription for drugs to take home with you. Take home drugs are not paid for by insurance companies so these will either be debited from your credit card or you will be asked to pay for them on discharge.